“Why didn’t we do this sooner!”

“Analance helped us reduce the number of custom reports. Now, users have direct access to the information they need and can analyze it right from an interactive dashboard. Generating and distributing reports is no longer a daunting task. This allows us to focus on only actionable information.”

Read the IDC Case Study for The Pain Centre of Arizona >

“Helped us win our customers back!”

“We were concerned with the rate at which our customers were churning. Our data was dispersed across various systems, and there was no easy way to consolidate the data for a better, more accurate picture. With Analance and the support team, we consolidated massive data sets and easily explored the data to find pertaining issues to rectify. We prevented customers from churning and won customers back. Working with Ducen and the Analance team has been productive and assuring.”

“More productive than before!”

“We have been a lot more productive than before. We saved over 20 hours per week by eliminating report writing.”

“The insights delivered were phenomenal!”

We worked closely with the Analance team and created customer views that gave us better visibility of our customers and their behavior. It really helped us increase our customer lifetime value and enhance our customer experience.

“Analance guides our decisions!”

Analance is deeply integrated into our organization and it has always played a big role in guiding our assumptions, strategies and decisions. We heavily rely on it and that goes to say, the Analance team has been fully supportive from day one to ensure we never hit a road block.

“We are prepared for every change!”

We have many end users logging in and out of Analance every day. From what I have seen, for any changes, we do not submit a ticket. Most of the time, we find a solution. The Analance team is always prepared with some kind of documentation or has a quick solution and always ready to help.

“Data is being used by everyone, every day!”

Internally, we arrive at confident decisions faster allowing us to foresee risks and take preventative measures to eliminate them. Cross-departmental use of data has also increased. Users are collaborating on the platform and engaging in knowledge and insight sharing on a day-to-day basis.