AnalanceTM solutions across an enterprise:
Get a holistic view of customers and improve customer experience and engagement.
Segment customers, apply advanced analytics, understand customers and boost business performance.
Customer Sentiment Analysis
Know and understand emotional tone in customer feedback and improve customer retention.
Predict customer behavior and take proactive measures to prevent customer churn.
Predict which customers approaching are at a higher risk of default.
Customer Satisfaction and Loyalty
Leverage analytics to improve experience, satisfaction and loyalty among customers.
Identify and track changing patterns of customer behavior with advanced analytics.
Uncover quick wins with better a pricing strategy.
Market Penetration Analytics
Answer questions about market penetration and potential.
Monitor customer behavior and optimize marketing campaign performance.
With accurate predictive models, reach target models with maximum efficiency.
Discover effective ways to improve customer acquisition.
Improve demand forecasting based on internal and external factors.
Cross Sell / Up Sell
Make intelligent decisions on when to cross sell and up sell to increase customer value.
Identify vital channels for lead generation to increase customer conversion and revenue.
Track and manage inventories to lower costs and streamline operations.
Service Planning and Support
Make proactive decision about planning and support services to delight customers.
Examine a cohesive view of suppliers and vendors to manage cost and vendor relationships.
Anticipate network bottlenecks and improve network utilization.
Gain insights to fully utilize resources and meet capacity demands.
Traffic Volume Forecasting
Forecast network usage patterns and proactively plan for additional resources.
Call Route Optimization
Optimize call routes to improve productivity.
Consolidate network performance statistics and view them in a unified dashboard.
Contract Risk Analysis
Unlock value and insights by analyzing contract terms and provisions.
AnalanceTM Real Cases Scenarios
GET YOUR FREE ASSESSMENT TODAY!
Fill out the form and one of our representatives will call to start the conversation!