TELECOM BUSINESS INTELLIGENCE
MANAGE AND REDUCE CUSTOMER CHURN WITH ANALANCE
Why choose Analance for Churn Prediction?
- Access and monitor call center metrics to provide proactive customer service.
- Access real-time telecom dashboards (customer analytics dashboards, network analytics dashboard or sales analytics dashboards) for better churn prediction and churn management.
- Predict churn based on historical sales and churn data to prevent future customer churn.
- Make micro decisions with quick report building for more agility.
- Easily integrate churn data from 65+ connectors (both structured and unstructured data).
- Access pre-built data analytics algorithms with the capability to integrate new custom functions.
- Self-serve analytics platform that requires minimal vendor dependency.
- Supports multi-tenancy and cloud ready = lower TCO
- A single analytics platform delivering functionalities of multiple tools in the market.
Serve our clients with transparency, ensure our platform answer tough questions, and bring complex projects to life is what we do best.
What Our Clients Experienced
“We won our customers back!”
“We were concerned with the rate at which our customers were churning. Our data was dispersed across various systems, and there was no easy way to consolidate the data for a better, more accurate picture. With Analance and the support team, we consolidated massive data sets and easily explored the data to find pertaining issues to rectify. We prevented customers from churning and won customers back. Working with Ducen and the Analance team has been productive and assuring.” – Telecommunications Company
“Why didn’t we do this sooner!”
“We were looking for a comprehensive intelligence and analytics solution that would not only capture business data but also clinical information from multiple sources so we could connect the dots better. Analance had the capability to deliver on our data requirements and Ducen was able to meet our implementation timelines – it was a clear choice.” – Healthcare Company
“We eliminated redundant tasks!”
“Analance helped us reduce the number of custom reports. Now, users have direct access to the information they need and can analyze it right from an interactive dashboard. Generating and distributing reports is no longer a daunting task. This allows us to focus on only actionable information.” – Financial & Mutual Funds Company
Telecom KPI Dashboard Solutions
Get a holistic view of customers and improve customer experience and engagement.
Segment customers, apply advanced analytics, understand customers and boost business performance.
Customer Sentiment Analysis
Know and understand emotional tone in customer feedback and improve customer retention.
Predict customer behavior and take proactive measures to prevent customer churn.
Predict which customers approaching are at a higher risk of default.
Customer Satisfaction and Loyalty
Leverage analytics to improve experience, satisfaction and loyalty among customers.
Identify and track changing patterns of customer behavior with advanced analytics.
Uncover quick wins with better a pricing strategy.
Market Penetration Analytics
Answer questions about market penetration and potential.
Monitor customer behavior and optimize marketing campaign performance.
With accurate predictive models, reach target models with maximum efficiency.
Discover effective ways to improve customer acquisition.
Improve demand forecasting based on internal and external factors.
Cross Sell / Up Sell
Make intelligent decisions on when to cross sell and up sell to increase customer value.
Identify vital channels for lead generation to increase customer conversion and revenue.
Track and manage inventories to lower costs and streamline operations.
Service Planning and Support
Make proactive decision about planning and support services to delight customers.
Examine a cohesive view of suppliers and vendors to manage cost and vendor relationships.
Anticipate network bottlenecks and improve network utilization.
Gain insights to fully utilize resources and meet capacity demands.
Traffic Volume Forecasting
Forecast network usage patterns and proactively plan for additional resources.
Call Route Optimization
Optimize call routes to improve productivity.
Consolidate network performance statistics and view them in a unified dashboard.
Contract Risk Analysis
Unlock value and insights by analyzing contract terms and provisions.
Try Analance out for 30-days. Yes, it’s free.
Get started with your credentials today. Our platform supports all teams and business sizes including large enterprises. We are setup to ensure your 30-day trial goes smoothly and you get the opportunity to explore all the functionalities you will need to drive value out of your data.