Text and Sentiment Analytics
Create a unique and delightful customer experience
Analance uses a special text mining approach to extract data from unstructured data sources like Facebook, Twitter, public forums, blogs and RSS to understand the meaning of the text and the underlying emotions behind the text. Tap into near real-time discussions on the internet to identify trend topics among your customers or consumers and determine whether they’re positive or negative.
One platform to manage text-based data from multiple data sources
Centralize all communications that take place on social networks and business communities for a 360-degree view of how people engage with your brand, all accessible from a single dashboard.
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